Privacy Policy

Bulcha Real Estate ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit our website or contact us.

1. Information We Collect

We collect information you voluntarily provide when you:

• Submit our contact or inquiry form (name, email address, phone number, message)
• Contact us via WhatsApp or phone to place an order
• Email us directly

We do not automatically collect cookies, tracking data, or browsing behavior beyond standard web server logs (IP address, browser type, pages visited).

2. How We Use Your Information

We use the information we collect solely to:

• Respond to your inquiries and process your orders
• Communicate with you about products, services, or bookings
• Provide customer support
• Improve our services based on feedback

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

Our website uses the following third-party services that may process limited data:

• WhatsApp (Meta) — when you click "Order on WhatsApp," you are redirected to WhatsApp. Your use of WhatsApp is governed by Meta's Privacy Policy.
• Google Maps — we may embed Google Maps on our contact page, which is governed by Google's Privacy Policy.
• Email providers — inquiry form submissions are delivered to our business email. Your message is handled according to standard email security practices.

4. Data Retention

We retain your contact information only as long as necessary to fulfill your request or maintain a business relationship with you. You may request deletion of your data at any time by contacting us at bulchag@kw.com.

5. Data Security

We take reasonable precautions to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of data transmitted to us.

6. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any future communications from us

To exercise any of these rights, contact us at bulchag@kw.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: